Account Manager
Does leading by example and benchmarking new sales accomplishments appeal to you? Do you seek strong sales mentorship? Do you think your compensation should not be capped and you should earn what you can close? Are you eager to develop niche technical sales expertise unlike anywhere else? If they answer is yes, we want to hear from you. We are seeking attention-detailed, emotionally confident and savvy sales people that seek to let their numbers speak for themselves. This a professional level of sales environment, with inhouse guidance/instruction, to refine your craft and take your experience to a new level, with extensive industry visibility.
As the Account Manager – Inside Sales with REJIMUS, a preeminent regulatory management consulting firm to companies operating in the Food/Beverage, Dietary Supplement, Cosmetic, Animal Feed and Homeopathic industries, you will be responsible for all day-to-day account management and growth of business in your assigned accounts/territory. You will keep your accounts current and provide current reporting and support to executive management team as directed. You will study and understand the industries to which we support, and your clients’ business so as to leverage all available service offerings provided by REJIMUS for your clients, thereby achieving or exceeding the monthly, quarterly and annualsales goals. You will organize and manage client project opportunities, information, tasks and related information using the designated systems to ensure accuracy of project information and opportunities to maximize the potential of each project and client across all services areas of REJIMUS as directed, maximize individual sales performance and effectiveness, including the delivery of deliverables, reports, quotations or other assigned tasks and sale effectiveness. You will function as the point person and client-advocate for all requests in a timely and expeditious manner for qualifying new opportunities and establishing business accounts as required, in order to transact business with REJIMUS.
This position is an office-based full-time role at the headquarters that is to be commenced during REJIMUS’s normal hours of operation unless otherwise agreed upon with a defined work schedule, with occasional local and non-local travel. The position requires absolute security of all company provided equipment(s), material(s), company information and customer information, whether in electronic or any other format at all times. Reliable transportation is a requirement. Moreover, the position requires you to maintain strict control over your dedicated working environment/space, inclusive of the ability to mitigate background noise while conducting work and/or during customer communications e.g., teleconferences, etc. The position requires minimal travel but will occasionally require overnight travel to locations whether in state, out-of-state and/or internationally in order to render services. You are required to maintain sufficient and current documentation and/or identification (e.g., valid passport, driver’s license, etc.) at all times in order to fulfill such obligations for such required travel. Travel on behalf of REJIMUS to tradeshows or conferences and other opportunities whereby you will represent the company will also be required occasionally. In the event of traveling for any assigned work or business requirements outside of the main office of REJIMUS, which is defined as a radius of thirty (30) miles or more, any and all expenses, whether reimbursable by the company or due for reimbursement by customers, must be reviewed and approved in advance by REJIMUS and coincide with expense reimbursement policy, inclusive of mileage, and must be properly submitted to REJIMUS for review and approval prior to the reimbursement.
General Duties & Responsibilities
The general duties and responsibilities of the position are as follows:
- Study, understand, and provide clear communication for all company service offerings and personnel experience levels as well as team capacity and other objectives as they relate to your sales efforts and their business models as well as business needs
- Maintain contact with all accounts within the assigned region routinely each month, establishing introductory meetings, team meetings, and hosting clients to continually help develop business across existing and new accounts by utilizing all training and available resources as well as qualifying, organizing, tracking and updating information associated with clients and project/service opportunities to achieve/exceed sales goals each month and quarter
- Manage customer expectations, issues and other requirements through prompt or timely and accurate communications with/by management or team members including for any additions, updates and/or changes in priorities or tasks within internal systems such as project management, outlook, customer relationship management or other designated software
- Organize, develop, manage and provide agendas/memos for internal and client meetings with assigned account(s) and the appropriate staff members as required; provide lead role in managing introductory client meetings, weekly meetings or other engagements
- Take ownership and manage outbound and inbound calls, or emails for new or existing client requests with urgency and consistent responsiveness, inclusive of ensuring team members provide timely engagements and responses
- Meticulously manage your work calendar and meetings to ensure correctness and current information for all shared calendar members and/or clients
- Generate and/or ensure accuracy of activity reports to clients as needed as well as escalate system/client issues to the appropriate team member to qualify and/or resolve promptly
- Travel as needed to clients’ facilities or other locations to directly support assigned projects or tasks, or other company activities e.g., tradeshows, etc. as needed/directed
- Work with executive team to implement and continually execute sales and/or operational strategies that maximize productivity and opportunities to accomplish sales goals and objectives
- Responsible for supporting internal groups or team members for assigned client projects and tasks as well as directly with client personnel and/or other contracted third parties as required
- Support and/or lead the presentation and/or negotiation of contracts, pricing, collections or other sale related efforts with assigned account(s)
- Actively participate in evaluations of changes to documents, products, processes and methods as well as in weekly meetings as required with current and accurate information relevant to your assigned account(s) and/or prospecting activities
The primary obligations of the position are as follows:
- Represent company correctly and professionally to clients and partners the services and manage the assigned accounts and projects to ensure requirements deliverables are met
- Participate in scheduled company meetings and provide colleagues/management with updates to project status, changes of scope, customer and/or regulatory feedback, scheduling and priority of tasks and general input on account development strategies
- Maintain corporate, project and client confidentiality at all times
- Adhere to communicating and conducting oneself in a professional manner at all working times, and maintain excellence in writing and interactions with clients and colleagues alike to drive individual, team and client successes
Corporate culture to which the individual must adhere:
As a member of REJIMUS, you agree to embrace and live out the core values of REJIMUS, which are specifically to:
- Provide services and advice that uphold the safety of end consumers
- Work with integrity, represent with dignity and treat all with respect
- Co-create a work environment that encourages continual learning and professional growth of colleagues and clients alike
- Strive for ongoing company successes through fostering healthy partnerships and long-term customer relationships
- Exemplify corporate stewardship in ones role through sound governance, responsible use of resources and participation in the industry
Qualifications:
- B.A. or B.Sc. degree, preferably in a technical scientific discipline
- Articulate English speaker/writer; additional languages are advantageous
- 3-5 years sales experience or more, preferably in food/supplement industry, or other technical area
- Professional sales or customer service training courses encouraged
- Comfortability in heavy performance-based salary and commission/bonus structure
- Ability to prospect by phone, video conference, email, and other designated means to get customers on boarded and optimize your sales cycle
Compensation Outline:
- $70K-$120K uncapped, from base salary and bonuses
- 100% paid Top-tier Medical, Dental and Vision (1 PPO and 2 HMO options) by Company for the employee and any dependents
- 401K Safe Harbor Plan
- Other extensive Life Benefits options available
- Numerous other in-office perks
- Adjustable work schedule based on territory, projects and sales performance
If you are interested in applying for this position, please email your resume to: info@rejimus.com